Professional Services Operations Pack

Carry the commercial promise through delivery

Configure EosHQ for the full professional-services chain: define services, estimate work, request capacity, deliver through Projects and Tasks, control scope changes, prepare billing evidence, and forecast margin.

AvailableConsulting and implementationGoverned Agents
Estimate and scope
Demand and capacity
Change control
Billing readiness
One commercial thread

Connect the work people sell with the work people deliver

1

Define the service

Maintain service definitions, delivery assumptions, roles, rates, cost expectations, and reusable estimating inputs.

2

Prepare the estimate

Build a versioned estimate with services, effort, roles, pricing, expected cost, margin, assumptions, and exclusions.

3

Request capacity

Translate the estimate into resource demand by role, skill, dates, allocation, location, and engagement.

4

Deliver the engagement

Use EosHQ Projects, Tasks, Assignments, Time Log, approvals, files, and reports to carry out the approved work.

5

Control change

Record requested scope changes, their schedule and margin impact, supporting evidence, approval state, and resulting baseline adjustment.

6

Prepare billing

Bring approved time, expenses, milestones, changes, and customer evidence together before an invoice draft moves forward.

The Pack and the platform

Keep the EosHQ delivery foundation

The Pack extends the EosHQ records already used for delivery. Projects remain Projects underneath the configured engagement experience, while Tasks, Assignments, Time Log, Approvals, Reports, Files, Agents, and run history continue to use the shared platform.

Extend Projects with approved estimate and commercial-baseline context
Extend Assignments with service role, booking type, and resource-request context
Extend Time Log with service, billing, estimate, and change-request attribution

Additional Pack records

  • Service Catalog
  • Estimates and estimate lines
  • Resource Requests
  • Change Requests
  • RAID items
  • Client approval context
Make trade-offs visible

Review the consequence before changing the plan

A staffing or scope decision affects more than one schedule. The Pack brings estimate, demand, allocation, cost, bill rate, approved change, time, and forecast information into the same review.

Staffing review

  • Demand by role, skill, date, and allocation
  • Soft and committed bookings
  • Availability and qualification context
  • Utilization and displacement impact
  • Projected cost and margin movement

Scope review

  • Approved estimate and current baseline
  • Work recorded outside the baseline
  • Change reason and supporting evidence
  • Schedule, revenue, cost, and margin impact
  • Customer and internal approval context
What gets installed

A professional-services operating model expressed through EosHQ Packs

Records and extensions

  • Service Catalog
  • Estimates and estimate lines
  • Resource Requests
  • Change Requests
  • RAID register
  • Project, Assignment, and Time Log extensions

Experiences and analytics

  • Estimate workspace
  • Demand and capacity views
  • Commercial-control tabs
  • Portfolio margin dashboard
  • Scope-change reports
  • Billing-readiness reports

Skills and draft Agents

  • Scope and Estimate Agent
  • Staffing and Capacity Agent
  • Project Control Agent
  • Scope and Margin Guard Agent
  • Time and Billing Readiness Agent
  • Forecast and Portfolio Agent

Pack Agents are installed as disabled drafts. Each Agent must be compiled, reviewed, and explicitly enabled before it can run.

Accounting handoff

Prepare operational evidence for the finance system

EosHQ can prepare controlled invoice drafts and connect with QuickBooks Online or Xero when the organization has configured the relevant connection. The Pack keeps delivery evidence and readiness visible while the accounting system remains responsible for its configured accounting role.

Review one engagement

Use one representative estimate and live engagement to validate service definitions, staffing demand, change control, time attribution, billing readiness, and portfolio reporting.

Review an engagement
Professional Services Operations

See the commercial and delivery model together

Bring one recent estimate, one staffing decision, and one scope change to the Pack review.

Review this Pack